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Calgary & area · Fully managed

AI receptionist for Calgary HVAC contractors

A no-heat call in a Calgary cold snap is your most valuable lead, and the easiest to miss when you're already on a roof. An AI agent trained on your business answers it and gets the details to you fast.

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What is Tala Works for hvac contractors?

Tala Works is a fully managed AI receptionist for HVAC contractors in Calgary. An AI agent trained on your business answers furnace, heating and cooling calls 24/7, captures the issue and urgency, books service or flags emergencies to you. This is a done-for-you service.

The problem

Cold snaps create a flood of calls

When furnaces fail across the city, the phone won't stop, and you can only be on one roof at a time. The calls you miss go to the next contractor.

🥶

No-heat emergencies

A furnace down at -25 is urgent, high-value, and time-sensitive. Miss it and it's gone.

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Demand spikes you can't staff

Peak cold means more calls than you can answer alone, with no budget for a full-time receptionist.

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Wrong details, wasted trips

Bad notes on the make, model or symptom mean the wrong parts and a second trip.

How it works

Set up by us, run for you

1

We learn your business

Your services, hours, pricing, and the exact terms your customers use.

2

We build & tune the AI

Greeting, call flows, booking rules and your local Calgary context, all configured by us.

3

You forward your calls

It answers 24/7, books into your calendar, and texts confirmations. No app to learn.

4

A human stays on it

Calls are regularly reviewed, the script refined, and the service audited and optimized.

Built for hvac contractors

It captures the job and the urgency

We tune it on your services, equipment language and urgency rules so the right calls reach you immediately.

  • Answers 24/7 through cold-snap demand spikes
  • Distinguishes no-heat emergencies from routine maintenance
  • Captures equipment type, symptom and address cleanly
  • Flags emergencies to you instantly
  • Books seasonal tune-ups and routine service
  • Sends confirmations to you and the customer
CallerMy furnace quit overnight and the house is freezing.
Tala Works AIThat's an emergency, let's get you help fast. What's the address, and is the furnace gas or electric?
CallerIt's gas, at 88 Sunrise Way NE.
Tala Works AIThank you. I've flagged a no-heat emergency at 88 Sunrise Way NE to the on-call tech and they'll call you right away.
Why managed, why local

Hire for results, not another app

In a cold snap, speed wins the job. We hard-code your urgency rules and equipment language so no-heat calls jump the queue, regularly audited and optimized.

Every call answered, 24/7Automatic calendar bookingFully managedLocal and tuned to your tradeOnline Business Profile
More than booking

It knows your business, not just your calendar

This isn't a generic phone tree. We train an AI agent on your company information and services, so it actually answers your callers' questions. And when a call needs a person, it reroutes to a human as a fallback, nobody gets stuck talking to a bot.

  • Answers questions about your services, hours, pricing and policies
  • Explains what you offer and what to expect
  • Captures the caller's details and books the appointment
  • Reroutes anything it can't handle to a human, so no caller is stuck
  • Kept up to date as your services, hours or pricing change
Local visibility

Get found on Google, then never miss the call

Most service businesses are invisible in local search — no reviews, an incomplete profile, and no one managing it. We set up and manage your Google Business Profile so customers find you first. And when they call, the AI answers.

  • Google Business Profile set up and fully optimized
  • Review strategy to build trust and ranking
  • Profile kept current — hours, services, photos
  • AI answers every call that comes in from search
  • Regularly audited and optimized for local ranking
  • Responds to reviews on your behalf
The payoff

What it's worth to your business

We don't sell software or features. We sell a phone that never costs you a customer. Here's where the return comes from.

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Recover after-hours revenue

Most missed-call revenue is lost evenings and weekends. The AI books those callers while you're closed.

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Every caller reaches you

No voicemail, no busy signal. Every call is answered, every lead captured, every booking taken.

⏱️

Hours back in your day

Stop stopping work to answer the phone. Stay on the job while the AI handles the calls and the calendar.

A full-time receptionist costs roughly $2,500+ a month, works about a third of the hours, and can't cover nights or weekends. The bigger cost is the calls you miss today, one recovered booking can be worth more than a month of service.
FAQ

Questions Calgary owners ask

Can it prioritize no-heat emergencies?
Yes. We set rules so no-heat and no-cool emergencies are flagged and routed to you immediately, while tune-ups and routine service are booked normally.
Can it handle a surge of calls during a cold snap?
Yes. The AI answers every call at once, so a demand spike never means a busy signal or voicemail.
Will callers know they're talking to AI?
Most callers care about getting an immediate, helpful answer, not whether a person or AI picked up. The greeting is customized to your business, and when a call needs a human it captures the details or routes it to you so nobody is left waiting.
Do I have to manage any software?
No. That is the whole point of Tala Works. We handle setup, call flows, calendar connection, testing, monitoring and updates. You forward your calls and get on with your work.
Is my customer data handled responsibly?
Yes. Call handling runs on third-party voice infrastructure processed in the United States under a signed data-processing agreement, and the Tala Works platform is hosted on AWS Canada. Personal information is handled under Alberta's PIPA, with PIPEDA governing the cross-border US processing, described in our privacy policy. We do not make residency or certification claims we can't stand behind.
Can it answer questions about my business, not just book appointments?
Yes. We train it on your services, hours, policies and the questions your callers actually ask, so it answers them in your business's voice. Anything it isn't sure about, it reroutes to a human as a fallback, so no caller is left stuck with a bot.
What does it cost?
Pricing depends on your call volume and what you need, so we keep it to a quick conversation rather than a price grid. The comparison that matters: a full-time receptionist runs roughly $2,500+ a month for a third of the coverage, and one recovered booking can be worth more than a month of service. Book a demo and we'll map the numbers for your business.
More industries

We tune for your trade

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Catch every no-heat call

Book a free demo and hear the AI triage an emergency for your business.

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